INITIAL RESEARCH / PROBLEM VALIDATION
Why is this problem important?
Turns out, energy professionals are struggling with complex simulation tools.
65%
65% of users found it challenging to effectively interpret simulation results, according to a study.
72%
of users reported that the current interface led to delays in decision-making, impacting overall efficiency.
UNDERSTANDING TARGET AUDIENCE
Whose problem am I solving?
Simulation complexity is a widespread challenge in the energy sector.
Why does this matter?
Improving simulation tools can significantly streamline the workflow for energy professionals, addressing a major challenge they face.
RESEARCH & EXPLANATION
What methods of UX research will I use to help drive clarity and focus to my solution, and why?
UX RESEARCH: SECONDARY RESEARCH AND INTERVIEWING
I explored how energy professionals currently use simulation tools and identified common pain points through targeted interviews.
I conducted an in-depth interview with the founder of RATIO SIM, an electrical and electronic engineer with extensive experience using various simulation platforms. The goal of this interview was to understand the challenges professionals face with existing tools and gather insights on how a redesigned solution like Ratio Sim could better meet their needs.
Complex Interfaces Lead to Inefficiencies
Many existing tools have steep learning curves and cluttered interfaces, making them difficult for users to navigate and utilize effectively.
Guided Assistance is Limited
Many current tools lack built-in guidance or tutorials, making it difficult for users to navigate complex features on their own
Data Overload
The overwhelming amount of data presented in complex tables and charts makes it difficult for users to extract actionable insights quickly.
UX RESEARCH: USER SURVEYS
I conducted a survey to understand how energy professionals view existing simulation tools and to confirm the pain points found in interviews.
The survey was shared via social media, and I received 32 responses from energy professionals who regularly engage with simulation platforms.
95%
Need for Improvement 95% of participants confirmed that current simulation tools have usability challenges and lack user-friendly guidance.
75%
Preference for Guided Assistance 70% of respondents expressed that built-in product tours or tutorials would significantly enhance their experience, supporting the need for better user guidance.
60%
Awareness Gap 60% of those surveyed revealed they were unaware of advanced features in their current tools due to insufficient guidance, reinforcing the issue of limited assistance.
80%
Interface Usability 80% of users emphasized that a simplified interface would make these tools more effective, aligning with the identified problem of complex interfaces leading to inefficiencies.
SUMMARIZING RESEARCH/TAKEAWAYS
What Are the Key Insights from My Research?
Energy Professionals Are Vulnerable to Inefficiencies
Users face significant challenges with the complex interfaces of simulation tools, leaving them frustrated and struggling with inefficiencies despite available solutions.
Lack of Guidance Leaves Users Unsupported
The absence of adequate built-in guidance and tutorials means users often feel unsupported and unable to fully utilize the tools, highlighting a critical gap in user assistance.
Overwhelming Data and Unseen Features
Users are overwhelmed by excessive data and often unaware of advanced features, which impacts their ability to extract meaningful insights and make informed decisions.